Returns & Exchanges

At the NZ Warriors Store, we want you to wear your colors with pride. If your gear isn't the perfect fit or meets a quality issue, you can return or exchange your items within 30 days of purchase.

1

Check Eligibility

Ensure your merchandise is in its original condition, unworn, and with all official NRL tags still attached.

2

Complete Return Form

Fill out the returns slip included in your original package or download a digital copy from our website to specify if you require a refund or size exchange.

3

Pack and Post

Securely package your items and send them to our Auckland distribution center using a tracked postal service to ensure safe delivery.

4

Processing and Notification

Once our team receives and inspects your return, we will process your refund or dispatch your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing